Terms of Service

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the OnDeck application (the "Service") operated by NS BROTHERS LIMITED ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

1. Subscriptions, Billing, and Payments

The Service is billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or NS BROTHERS LIMITED cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting our customer support team.

A valid payment method, including a credit card, is required to process the payment for your Subscription. All payments are securely handled by our third-party payment processor, Stripe.

2. SMS Credits and Per-Text Pricing

Certain features of the Service, such as SMS appointment reminders, are provided on a pre-paid credit basis ("SMS Credits").

• SMS Credits are purchased in packs as available within the Service.
• One (1) credit is consumed per standard SMS message segment sent to a recipient. Longer messages may consume more than one credit.
• Your current SMS Credit balance is displayed within your account settings. It is your responsibility to ensure your balance is sufficient for your needs.
• SMS Credits are non-refundable and cannot be exchanged for cash.

3. Fee and Price Changes

NS BROTHERS LIMITED, in its sole discretion and at any time, may modify the fees for the Subscriptions or the pricing for SMS Credits.

Any Subscription fee change will become effective at the end of the then-current Billing Cycle. We will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Changes to SMS Credit pricing will be effective immediately upon posting on our pricing page. Your continued use of the Service after a price change constitutes your agreement to pay the modified amount.

4. Refund Policy

Subscription fees are non-refundable except as required by law or as explicitly stated in these Terms.

No refunds or credits will be provided for partial months of service, subscription downgrades, or unused time if you close your account before the end of your subscription period. SMS Credits are non-refundable.

5. Accounts

When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide us is accurate, complete, and current at all times. You are responsible for maintaining the confidentiality of your account and password.

6. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may do so by canceling your subscription from your account settings.

7. Limitation Of Liability

In no event shall NS BROTHERS LIMITED, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

8. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.

10. Contact Us

If you have any questions about these Terms, please contact us through our contact page or by emailing contact@centennial.systems.